Refund Policy

Sanatan Sanskar offers digital products — the one-time Premium unlock and the annual Premium+ subscription. Because these are purchased through the Apple App Store and Google Play, refunds are handled according to each store's policy. This page explains how to request one.

Where to request a refund

As all payments are processed by Apple and Google, refund requests are made directly to the store you purchased from:

• Apple App Store: visit reportaproblem.apple.com and sign in, or use Settings → your name → Media & Purchases → Purchase History on your device.
• Google Play: visit your Google Play order history or the Google Play Help Center to request a refund.

Subscriptions (Premium+)

You can cancel Premium+ at any time from your App Store or Google Play account settings. When you cancel, your Premium+ access continues until the end of the current billing period, and it will not renew after that. Subscription fees already charged are generally non-refundable except where required by the store's policy or by applicable law. Deleting the app does not cancel a subscription.

One-time purchase (Premium)

The Premium unlock is a one-time purchase. If you believe it was charged in error or did not unlock correctly, please request a refund through the store above, and feel free to contact us so we can help make it right.

Your statutory rights

Nothing in this policy limits any rights you may have under applicable consumer-protection law. Where the law grants you a refund or cancellation right, that right applies.

We're here to help

If something isn't working, or a purchase didn't unlock as expected, write to us at support@sanatansanskar.info before or after contacting the store — we'll do our best to sort it out quickly.